Airlines & operators
You are the one with the grounded aircraft. Find capability at the station you are stuck at, ask several providers at once, and keep the recovery on a record you own.
For airlines & operatorsAOG Hub is one network, and it looks different depending on which side of the aircraft you are standing on. These five pages say what it does for your organization, in the words your own people use.
You are the one with the grounded aircraft. Find capability at the station you are stuck at, ask several providers at once, and keep the recovery on a record you own.
For airlines & operatorsBe found for the ratings and stations you actually hold, receive requests that match them, and answer from a phone on the ramp or a keyboard at the desk.
For MROs & maintenanceRequests that arrive with the part number, the aircraft, the station and the deadline already on them - and a record of what you quoted and when.
For parts & suppliersPublish what your station can do hour by hour, where the operator diverting into it tonight will actually look for it.
For airports & ground servicesType ratings, NDT, structures, avionics and consultancy - published by rating and location, reachable inside a case rather than through a phone tree.
For engineering & specialistsThe same network cut by role rather than by company: duty officers, AOG desks, Part-145 staff, pilots, purchasing and logistics.
Modes & rolesAn airline with its own Part-145 shop provides line maintenance to other operators. An MRO grounds its own aircraft. AOG Hub has one organization type and two modes - requesting and providing - so a company that does both does not keep two accounts, and does not have to decide which one it is when it registers.
Most organizations are listed before anybody from the company has an account. Yours may be one of them.