Get the aircraft back in service.
You do not need another directory. You need the station you are stuck at to have three names in it, all of them reachable in the next twenty minutes, and a record afterwards of who answered and who did not.
Written for the desk, not for the brochure.
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Capability where the aircraft actually is
Search by station and by what you need - a rating, a tow, a hangar slot, a type-rated engineer - and get organizations with their approvals and their answering hours attached.
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Several providers, asked at the same time
Each in its own room on one case. Parallel answers instead of a sequence of phone calls, and no provider sees what another quoted.
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Silence that gets chased for you
A priority carries a response target, the network escalates when it passes, and the desk finds out early that somebody cannot help - which is when that answer is still useful.
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Shift handover that is a case, not a briefing
Every message, commitment and time on one record, so the incoming duty officer reads instead of being told.
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Evidence for afterwards
Ground time, who answered fastest, what was fitted and what it took - your own record, for the invoice, the delay code and the next comparable defect.
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The aircraft end on a phone
A captain or line engineer can raise a case in under two minutes from the ramp, including a voice note that gets written up.
An A320 goes tech at a station you use twice a week.
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Line engineer, 22:40
Case raised at the aircraft
Defect, ATA chapter, registration, station and the flights at risk. Priority set to AOG.
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AOG desk, 22:44
Three organizations found at that station
Two Part-145 with the rating, one handler with a tug and a hangar slot. All three are in the network already.
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AOG desk, 22:46
All three asked at once
One case, three rooms. Each sees the defect and the deadline, none sees the others.
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Provider, 23:05
A commitment with a time on it
Engineer at the aircraft by 00:30, tooling confirmed, part number needed from stores.
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Purchasing, 23:20
The part moves in the same case
Supplier, certificate and the freight movement recorded where the engineer can see them.
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The record, next morning
Released, and kept
Six hours forty on the ground, with every step and every response time on a case your airline owns.
It does not replace what you already run
AOG Hub does not sign a release to service, hold your technical records or plan your maintenance. It is the layer where your people reach other companies and record what those companies committed to - the part of an AOG that is currently done in email, WhatsApp and a spreadsheet of phone numbers.
What the platform does and does not doSearch the stations you actually fly into.
That is a five-minute evaluation, and it tells you more about the network than any deck.